Frequently Asked Questions
Got questions? Find quick, reliable answers in our FAQs: covering everything from Oxbridge-style sessions to scheduling, tutors, and Elli AI.
Have Questions?
Yes, it is free. You’ll enter your card details at checkout, but no payment is taken until your trial lesson has completed. If you decide not to continue after your free trial, you simply click cancel sessions on your portal and no payment will be taken.
Your child can join at any point in the year. We provide all previous recordings, notes and quizzes so they can settle in quickly. You only pay for the sessions going forward.
Our tutors are among the UK’s highest-achieving academics. Each one has earned A*s and Grade 9s in the subjects they teach, is studying at a top university, and is fully reference-checked with an Enhanced DBS.
Tutorelli lessons are paid per session, with payments collected monthly in advance based on the upcoming month’s classes. Families can cancel at any time with 30 days’ notice, no questions asked.
All tutors are fully vetted with Enhanced DBS and reference checks. Sessions are recorded and shared with students, and all information is stored securely.